Testimonials & Holiday Reviews
We are always striving to ensure that our customers have the very best holiday experience and it always a pleasure to hear from our customers when they have had a great time. Please take time to read our most recent feedback from our many satisfied customers.
Had a Great Holiday
Just wanted to drop a note and say "thank you" to you and your staff... We got back from Orlando on Saturday - had a great holiday... Flights, cruise and car hire all went well. Budget car hire aren't the quickest off the block but I don't know if there's much between them and the others...
As usual, you and your staff always come thru for us! I'll be in touch soon as we're hoping to go back over in September to do a biking holiday (taking in Fort Lauderdale, the keys etc)...
Fab Holiday Booked By YouHello Fiona Michelle Lauren and all, yet again another fab holiday booked by you. Everything went well Thank You. , Southern Dunes Golf and Country Club is a great location, and the Disney Cruise amazing. Not sure what we want to do next but when we decide we will be in touch. Thank you again
Angela Alan xx
Absolutely Fantastic! Great Value
Hello Gavin and staff. I've just returned from my holiday to Las Vegas, LA and San Francisco which you arranged for me and my sisters and just wanted to tell you it was absolutely fantastic! Great value for the price you gave us. United Airlines were brilliant, first class service, as were the three hotels we stayed in. We really cannot find one negative thing to say about it all, it was excellent.
My three sisters have friends who are very interested in this holiday and others you sell, we are spreading the word about your company and about the fantastic service we received from you all.
Many thanks and kind regards,
You Are True ProfessionalsI have been clearing out my e-mails and in and amongst I have come across documents relating to our holiday in August this year. I have wanted to e-mail before now, but one knows how quickly we get back into the routine of life.
I wanted to thank you and your fabulous team, especially Michelle, who listened to our driving license panic, only days before our departure! We had the most amazing time, absolutely everything was perfect, you tailor maid our holiday and we had the best time ever, you are true professionals.
Thank you all so much
The Wonderful Holiday You Arranged For Us
First I would like to thank you all for the wonderful holiday you arranged for us. We all had a great time.
I was wondering how much it would cost for a 2 week holiday to either San Francisco and Las Vegas or just Las Vegas for October next year for 2 adults and one child age 13. The school holidays start Monday 24th until the 31st so if you can look at prices for the week before and after that would be great.
No Hesitations in Recommending Youjust a quick email to the staff at Pillinger World Travel. I have no hesitations to recommend Gavin and staff to help me with future holidays . From start to finish everything that was planned went perfect. We had contacted Gavin about a family holiday to America . We asked about a few days in New York and then on to Florida. We left it with Gavin and he contacted us back and explained what he could do and at a very good price. Gavin had sorted the flights , hotels and car hire for us. We had a fantastic holiday everything ran like a dream . I will be contacting Gavin in the near future for him to help plan our next trip.
Mr S Roddam and family
I just wanted to say a massive thank you for our route 66 holiday we had an amazing time and a holiday of a lifetime that we will remember forever.
It Was AmazingWith regards to our Route 66 holiday booked through yourselves it was amazing!! All of the hotels were good, some outstanding! No problems with Eagle Riders re the bike hire. (Though point to note, Santa Monica eagle riders is 4 miles from 'main' hotels, other eagle riders is 11 miles away - if your less than 7 miles away eagle riders pick you up/return you to accommodation... if over seven miles, they give you a voucher for $15 towards a taxi). Handy to know when arranging bike hire.
Public hotel in Chicago was excellent location Omni majestic, St. Louis, great hotel - they provide transport within 3 miles of hotel free of charge Several hotels gave complimentary breakfasts Palihouse hotel Santa Monica was excellent hotel as was The View at Monument valley
Would recommend sacred monument tours for horse riding in monument valley - value for money, well looked after horses, we did 3 hour sunset private guided tour for four people... 3 novice riders and 1 experienced rider - caters for all levels. Please thank all the girls involved (and yourself) in the arranging of our holiday - very much appreciated.
We've already started talking about an RV and Australia for next year. Hope to hear from you soon
Big THANK YOU
Just wanted to say a big THANK YOU for the recent deal we got with Pillinger for NYC, Vegas and San Francisco. We got back to the UK on Thursday afternoon and we cannot rate the service and cost of the holiday enough. The flights were fantastic in that they were great times of the day and not overnight or early morning, the hotels were placed just where we wanted and were total value for money. We loved every second and we will definitely be booking with you again!
Just as a general price up ..we are looking to visit friends and go to the USA again. Could you give us a rough price for the below and the cheapest time of year to travel?
2 nights San Fran Union Square area hotel 2 people
We are then going to stay with friends for a night
3 nights Yosemite a Lodge or similar there will be 4 of us (2 rooms) so this might make this portion cheaper?
Further 2 nights in San Fran Same Hotel or Similar
Flights and times are flexible so long as we can get a cheap deal!
Many thanks again, I look forward to hearing from you!
Thankyou for Organising Our Wonderful HolidayDear All (most specifically Maria) I wanted to thank you for organising our wonderful holiday recently to California. We have had an amazing holiday. We were most impressed by your service and have recommended you to our friends and colleagues.
May we say to assist your other customers :-
The Virgin flights booked were brilliant, and the car booked via Alamo was exactly what we wanted (convertible Mustang).
The Kabuki hotel was lovely but a little way out of the centre of San Fran, as was the Sandpiper Lodge in Santa Barbara.
You did notify us of the works being done at the Millennium Biltmore in LA, but there was no evidence to us of any works, and so you can reassure other clients of yours of this fact.
The surprise was the Best Western Desert Villa in Barstow very comfortable and a nice little town with a great Italian restaurant.
The only thing you may wish to do is 'hold fire' on the hotel in Monterey. This was sold to us as a 'Best Western Inn Plus' but is no longer owned by Best Western, nor is there a sign to say that! It is now called the Unscripted Hotel and despite it's great location on the beach, the service was a little less than desired we were charged heavily for parking, something that was a shock to us. Glad we only had the one night there, I hope that helps you with others.
Please rest assured we had a great time and wouldn't hesitate to use your services again.
Thanks to all at Pillinger
Donna & Brian Davenport
Just wanted to say Thank you for arranging our holiday to Orlando, we had a brilliant time. We found the villa to be as lovely as the pictures showed, we would definitely recommend 508 Burford Circle, Davenport for anybody to stay in. It's in the perfect location of West Haven, lovely and spacious, with a private pool. We didn't have to register with Dream Villa Management, but when we needed a couple of things sorted on two different occasions they dealt with them on the same day.
Denise Runnalls and Family.
Fantastic HolidayJust returning from our Pillinger holiday which was fantastic, just wondering if you have any packages to do Las Vegas and Florida for August 2016,
Wedding Pic Attached
Just wanted to say thank you for your help in organising our holiday/wedding.
Wedding pic attached!
Sam Tiger Davies.
Thank You To All At PillingerI just wanted to say thank you to all at Pillinger, as my wife and I had an amazing holiday in NYC, LA & Vegas over Christmas and New Year. I couldn't speak more highly of the service I have received and I have recommended you to a number of friends, including my work colleague, Rachel Gradden, who I believe has booked her Route 66 honeymoon through you.
I am actually considering my next holiday (trying to beat the January blues!!) and I was thinking of 10-14 nights in LA. I'd like to spend the time close to Santa Monica Pier in a beach house or villa and wondered if this would be something you could quote me for? Initially based on 2 adults travelling in early/mid September 2015, ideally with direct flights from/to Manchester.
Definitely Book Again
Just like to say thank you to all the team at Pillinger world Travel for the help and support and advice on this first time trip to USA. We loved every moment of this holiday and all 3 destinations : New York, Las Vegas and Los Angeles.
We need to start planning next year's holiday now and we are thinking of Dubai so if you have any offers please let us know and I will definitely will be booking with you guys again.
Ratan Singh Potiwal.
You Got Us a Fantastic DealJust wanted to drop you an e-mail to say thank you for your organisation of our trip to New York. We all had a great time & we're really well looked after by both Virgin Atlantic & Marriott hotels. I can highly recommend the hotel. You got us a fantastic deal & I look forward to calling on you in the future to book another trip to USA. Once again thank you.
To Gavin and all at Pillinger world travel.
We have just returned from our holiday to Las Vegas and Cancun, the holiday was a fantastic experience, everything went exactly as planned,from the booking of the holiday, to arriving home yesterday. We would like to thank you all and will definitely be booking with you again.
Louise and Alun James.
Massive Thank YouThankyou so much for arranging our Florida holiday - you have a very helpful team.
This was the 2nd time we used Pillinger Travel, firstly we booked our honeymoon and went on an American road trip of which Gavin and his team put together for us and our 4 friends, this included 5 hotels, 3 flights and hire car. Totally amazing time had by all.
This year we booked 14 nights in Florida where we spent 12 nights in Orlando and 2 nights in Miami - flights and car hire for 10 people all arranged smoothly and hassle free.
We have had 2 amazing holidays booked with Pillinger and will definitely be using them again.
I would just like to thank Gavin and his team for organising our fabulous holiday. From start to finish everything was perfect. The hotels, flights, car hire and their patience when booking the holiday last November was brilliant. Thank you all.
Rachael Smith and family.
Something For All Of UsFirstly - I would like to thank you and your team for arranging our USA holiday - we have just returned and have had a fabulous time. Thought you might like some feedback: Washington - we spent 3 night - 2 days at omni shoreham - we loved Washington - plenty to do - clean & spacious city - was surprised at how green it was - had a baby deer outside hotel window. Orlando - stayed at mystic dunes as before - good location although could do with updating - haven't been done since we went 6 years ago although I believe some of the rooms have been updated - happy here. Naples - stayed at Naples beach hotel & golf resort - absolutely loved Naples & the hotel - very relaxing & beautiful location - sitting on the beach watching the sunset was amazing. Miami - just stayed at the airport Sheraton & got taxi downtown - glad I saw Miami but glad didn't stay longer (wasn't you who suggested this hotel as was originally flying home from Fort Lauderdale - can see why you suggested that as would have been easier taking car back stay at Fort Lauderdale & go to Miami for day) but enjoyed people watching & took boat trip round millionaire row & star island which was great. Anyway - thanks again Gavin - this holiday had something for all of us - cultural, fun, relaxing. Have a good summer & will be in touch as looking to go to Canada maybe 2016.
Thank You for all of the Organisation
Just wanted to say thank you for all of the organisation that went into our holiday, it all went very smoothly and we had a fantastic time. Thanks again,
Hannah and Chris
First Class and Hassle FreeJust a quick message to say a big thankyou to everyone at PillingerWworld Travel for helping plan our recent holiday to America. Everything From helping us plan the trip and providing advice to the efficient administration team was first class and hassle free. I would not hesitate in recommending you to anyone.
Fantastic Time in New York and Naples
We had a fantastic time in New York and Naples - thank you so much for your recommendations and sorting it all out for us. Thanks again, I have recommended you to quite a few of my friends!
Everything Went SmoothlyI just wanted to say thank you to you and your team. Our holiday to San Francisco, Las Vegas and L.A. was amazing. Everything went so smoothly. We were even upgraded on two of our flights. Your advice and patience when dealing with a group that had a few changes is appreciated and we can't wait to book our holiday to America in 2015!
Thank you all once again.
We have just returned from the dream holiday we booked with you last year (celebrating our 30th Wedding Anniversary) and would just like to say that the whole package was amazing.
Thank you so much for your suggestions and advice when I booked the holiday - The MGM Signature was top class and Las Vegas was incredible - we then flew to Honolulu and our stay there was fantastic - two totally different places but both have provided us with incredible memories.
All our flights were on time and arrangements went exceptionally well. So once again THANK YOU.
Finally as we had such a good time we are looking to revisit America again possibly May 2015 but this time we would like to have 4 nights in Vegas (Bellagio or Caesars Palace) then going on to San Diego and or San Francisco (7 nights) - Any suggestions (with estimated costs) on arranging a holiday on this basis.
Vacation Was AmazingJust a quick email to say thank you to everyone at Pillinger for our recent travel plans. The vacation was amazing and we are planning another one next year. There were no major issues and the weather throughout was hot!!
Trouble Free Holiday
Els and I are just back from our USA trip, New York and San Francisco.
We would both like to thank you and your staff for making this a trouble free holiday, all bookings, flights, hotels, taxi services worked seamlessly, your organization and administrative services worked wonders for a holiday Els and I will never forget.
Gavin, my grateful thanks to your self and to the ladies who provided superb support. You have a Business and staff to be proud of.
Malcolm and Els Scott.
Really AppreciatedJust wanted to say thank you for our fab trip to the states! We got back a week today and had an amazing time travelling round the states! Really appreciate your itinerary and work putting this together!
Absolutely IncredibleJust back from our holiday in Las Vegas. We wanted to say thank you, it was absolutely incredible we all enjoyed every minute. The hotel was great, you got it spot on, cheers.
While I'm here, My parents are interested in going to Graceland's. Could you possibly e-mail me some prices, best times to go etc. They're in their 70's so not too hot or busy. Thanks again
Julian & Lynne Leake
Wonderful HolidayI just wanted to say a huge thank you, for the wonderful holiday you organised for Andrew and I. We had the most amazing time and loved every part of out trip. The birthday cake that you arranged for Andrew at the hotel in Hawaii was such a lovely surprise, it really made the start of the week in Hawaii perfect.
Every part of the holiday was excellent, we didn't have a single hitch or problem, so a truly relaxing break.
We will definitely be back to you to arrange our next trip (my choice next :) and I have recommended you to all my friends, family and work colleagues. You are by far the best travel agents we have ever used.
Amazing Trip to New York and FloridaJust back from another amazing trip to new York and Florida , everything about the trip was superb. Through you we have been to florida quite a few times, but this time we stopped off for 2 nights at new yprk on the way, you recommended a reasonably priced 2* star hotel with the most amazing view from the hotel window. See attached the villa in florida was by far the best appointed one we have stayed in with every little thing perfect.
We did the discovery cove experience for the first time and that was fantastic. It seems expensive for a single day, but if you pay for the ultimate package which was £179 each this included 14 day passes to seas world, aquatica and busch gardens. We also drove to Clearwater for the day, its an easy drive of about 100 miles which took about 90 minutes, you must stay for the sunset it is breath taking.
Thanks again for all yourhelp and guidance, once again you did us proud.
Villa was Beautiful!I'm sorry for the late review of our holiday, as we have been really busy since coming back.
We had a really good time and we were very happy with all the arrangements which were made for us by the team at Pillingers and would not hesitate to recommend you (in fact we already have)!
The villa was beautiful, the show tickets were excellent, all travel and transfer arrangements were also excellent.
I think if we went to Las Vegas again we would choose the Bellagio and in New York a hotel near Fifth Avenue. However it is all a learning curve for us and it did not detract too much from our holiday enjoyment.
Thanks again to everybody.
AmazedHello Just to say a big thank you for organising our holiday. Everything went without a hitch and we are amazed at how you arranged as much as you did for the price. Don't know how you managed to include the Hilton in the package. We tried booking in on the last day but the cost was astronomical.There are a couple of companies that provide shuttle transfers from the likes of Boston airport to NYC. They can be located inside the airports at the information desks.A lot cheaper than paying $100 for a private taxi. Especially if there are only two of you in the party. We thought the Astor hotel was ideal.Quiet at night and a nice walk through central to get to down town. Could go on for ever, but have to say we would recommend you to anyone.
Thank YouI just wanted to say a big thank you to you all at Pillinger World Travel, we got back this morning from our fantastic holiday, we received excellent customer service from yourselves from start to finish.
This is why we would like another quote please! :)
Helena and Arran Hart
Huge Thank YouWe have just returned from a Florida holiday which my husband and I took our family on to celebrate his retirement. 11 of us had a villa in Solana Resort Davenport. PillingerTravel booked our flights.villa and attraction tickets,every thing was perfect beautiful accomadation really nice 7 seater cars. We would like to thank Gavin and Michelle and all staff for a wonderful holiday and would not hesitate to book with them again.
Harlow and Czajkowski families
Wicked 2 WeeksHad a brilliant honeymoon and wicked 2 weeks. When is the earliest I can book for October 2014? Has to be October for halloween horror night.
Had Another Fab BreakReally enjoyed Philidephia well worth the stop off the Holiday Inn was actually a lot nicer than it looked and in a wonderful position to see all the bits ( don't laugh but on the Visit Phil had a fab section where you could select different itinery options for weekends so I had printed off the budget one and it recommended sites that were free and good cheap eateries and they were fantastic best food we have had in the states !!!) a good tip
When you go here are a few tips !
1 the drinks packages may be discounted before you cruise so it is better to prebuy but you have to do so at least 4 days prior to cruising
2 trips the taxis off the boat are really well organised and alot cheaper than the trips ( particularly for a clan ) as long as you go through the taxi dispatch system within the harbour ( outside they are even cheaper but not regulated and therefore a bit of a risk !!!!)
Huge Thank YouJust wanted to say a huge thank you for everything you did to make our holiday to Florida such a success!
Mystic Dunes was superb though they did catch us unawares and took $20 to attend a free breakfast with free golf which we realised too late was a timeshare presentation offer! However we didn't attend and lost the $20 but to be fair they didn't bother us again. (It was a bit naughty as they collared us at check in after travelling for nearly 24 hours so we were all very tired and very vulnerable!) Anyway - the apartment was great and just what we needed.
Car hire was fine - they gave us a free upgrade so ended up with 2 full size cars! We did spend some time at the airport looking for a company called "Affordable Car Hire" which was shown on the paper work but then after starting to panic a bit realised it was actually "Advantage"! Our own fault!
We did unfortunately have a long delay on our flight back as there was a technical fault on the plane, I wont go into details but we ended up at a hotel on Saturday night not checking in until 1am!! We ended up arriving at Gatwick at 10am on Monday morning instead of 7am Sunday-consequently meaning we both missed work on Monday! However Virgin were very good and as they said safety is paramount.
Just wanted to say thank you again and will certainly recommend you to any friends or family who may be thinking of travelling to Florida! Please pass on our thanks to everyone at Pillinger Travel!
Wonderful HolidayJust to let you know we had a wonderful holiday, Thank you so much and we'll be in to see you again when were ready to book our next one.
The Smith family from Southport
Superb HolidayHave arrived back after a superb holiday in Florida. The villa was gorgeous and surpassed our expectations. Everything went according to plan and we all want to thank you and your staff for all your help in making it a holiday of lifetime. The sat nav is on its way back to you.
Sue and family
Definitely RecommendMy experience using Pillinger World Travel has been excellent. I have been speaking to Gavin and Katie for years when they were called Travel Shop and have booked holidays from 1999 to 2005 and from 2005 to 2012 as Pillinger World Travel. In all these years I have never experienced any problems and I have always received the best service. I have booked the following trips with Gavin & Katie:-
27 trips to Florida, 7 trips to Las Vegas, 2 trips to Hawaii, 7 trips to Disneyland Paris, 1 trip to Toronto and Niagara Falls
The difference between any other travel agents and Pillinger World Travel is that Pillinger take the time to always look for the best possible deal for you and do not just give you the first thing that comes on the price list, they always shop around first and then get back to you. I would definitely recommend using Pillinger World Travel for any holidays as I feel that I have always received the best prices and the very best services.
Paul and Sharon Mead
Amazing TripJust a quick message to thank you for planning our amazing trip it was fantastic & will book many more holidays with you.
The grand plaza st petes beach brilliant hotel great location, on the beach big pool big rooms amazing views, excellent food in bar & upstairs spinner restaurant reasonably priced live music day & night.
ThanksWe had an absolutely brill time in Florida. Just wanted to say thanks to Gavin & the girls who made that possible for us at such short notice! Everything was lovely & easy to navigate.The Jeep was brill hubby was over the moon with it, so much so I only got to drive it twice! the villa was lovely on Tuscany, just of 192, not overlooked & spotless clean. the management company went above & beyond, nothing was too much trouble for the couple who ran it.
The flight with Thomson was one of best we have had, even though it was lonnnng (9.25hrs) & believe me coming from someone who detests flying that is praise indeed! :)
I cannot thank you all enough for helping us make so many fab memories & you will be hearing from me very soon to book again for next year.
Joanne & Family x
Fantastic HolidayJust wanted to say thank you for arranging yet another fantastic holiday to florida for my family. We got back on wednesday after staying at the Vista Cay resort on Universal Boulevard and the accommodation was fantastic as was the location. We have been to Orlando 6 times now and I would say that this was the best place we have stayed at and that includes a stay at the all stars resort at disney. Thanks again and I look forward to booking with you again in the future.
Mrs Suzanne Jones
Everyone Really HappyBellasera top notch everyone really happy rach loved hard rock no Chevy traverse but got Chevy suburban monster truck really comfy See you when we get back Einemans
Thanks for your helpjust to say a big thank you for all your help with our recent holiday 30 May 16 nights emerald island.
it was fantastic, villa fantastic, holiday amazing even flights were ok i would change again!!. thought staff on us airways were rude though but a very minor issue. Thanks so much, will of course be in contact when we ready to book next time, need to save up first!.
Fantastic HolidayYeah it was a fantastic holiday. The Abri Hotel was a good choice. It's been decorated recently and it's not been finished to the kind of standard you'd normally expect in a modern hotel but that's the only criticism I'd have of it. The room was a bit small but I think that's common in San Francisco, however the beds were really comfortable, the room was quiet and it was a superb location right in the heart of the action.
The flights were a means to an end as always but the route home didn't seem as bad as I thought it would be. Flying through the night to Houston, then the short flight to Newark meant we were most of the way home before we started to really feel it. I'm totally beat now though.
One thing you might not know yet though is that in mainland US Continental appears to be changing all their entertainment systems to DirecTV. It's great cause its live TV including sports when you are in the air, but the downside is you have to pay to watch it and there's no free options at all. I guess that's going to be the future though .
Anyway thanks to all the guys at Pillinger again for all the help. We'll need a bit of time to repair the damage done to our credit card but as soon as it's paid off again we'll be back. The plan it to probably go to Hilton Head Island and Orlando in two years time.
Thank YouJust a quick e-mail to thank you and Michelle for all your help in organising our holiday. We had a great time and already it seems like a lifetime ago. Never mind, we'll just have to start saving for the next one. Everything went well, flights were all on time and the villa was more than adequate. Just a point for you though which I assume you are not aware of. The pool is described as being south facing which we expressly wanted but it is exactly the opposite and is facing north which was a bit disappointing. Thought I'd make you aware so that others don't get the same disappointment.
HUGE Thank YouWe've been back for 5 days now, just about over the jet lag! We had a fantastic holiday, Sandy Ridge is a lovely community, the only downside for us was we felt the villa was a little dated for the price we paid and we arrived to find only 2 pool loungers and one of those was broken :( we did report this and a few other broken things to the management company but none were repaired/addressed. We didn't let this spoil our holiday at all but felt I should let you know so that you can inform Goodlife who can in turn raise this with the management company.
The flights were great, we were on the new A330, the legroom and IFE were fab! Car hire went really well, no hard sell at the desk and we had a lovely new Dodge 7 seater Sandy Ridge was central to all the action and would definitely stay there again.
Last but by no means least I would like to say a HUGE thank you to Michelle, she has been so helpful before our holiday and then when the Harman's Seaworld tickets were lost she emailed us the photocopies so that we could get them re-issued which we did with no problem. Michelle you are a star!!
I don't think we will be returning to Florida within the next few years as there are so many other places we would like to travel to, Playa Car (sp) in Mexico being one of them so any info you can email would be much appreciated.
Pillinger, you really are a fantastic travel company and I will carry on waving the Pillinger flag and 'bigging' you up to anyone who will listen!! Thanks again, and I hope to be in touch soon for our next holibob!
The Daly's & The Harman's
Lovely Time, Everything Went SmoothlyJust a quick note to say thank you for arranging our holiday. We had a lovely time. Everything went smoothly. We really enjoyed New York very tiring and lots of walking in the heat but great fun. We went to see Mama Mia on Broadway which was fab. Anna Marie Island was delightful. Wish we were still there. Lots of lovely memories.